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  • Cloud Computing: A Warning.

    jacob Posted on October 12th, 2009 1 comment

    404Over the last week there have been a series of outages in the cloud computing community resulting in the loss of thousands of end users personal data. If you are unlucky enough to be the owner of aT-Mobile branded Side-Kick then you likely know the story. This article from roughly drafted highlights the key points of the failure and how it could have easily been prevented.

    I guess you may be wondering what the heck is cloud computing? Well, to be brief: cloud computing is the idea that you put all of your data on a remote server. “The Cloud” then will contain your personal data, your apps, maybe even your OS (google’s cloud) someday. MobileMe from Apple is essentially operating under the same premise. Here is what scares me. In the case of Side-Kick users, they were assured there were multiple servers housing their data and backups a plenty. However not only was this a flat out lie, what happens when ALL the servers go down? Do you put your business in the hands of someone else’s servers? Or, do you make a copy of your data for yourself. I think the answer is relatively simple. Microsoft claims that no data would have been lost if users would have simply made a manual backup of all their data. Thus pinning the blame for the data loss on the T-Mobile customers.

    Really?

    Thankfully if you are an iPhone user (regardless of cell provider) Apple has made an automatic backup of your iphone provided you have plugged it into a computer. Apple also gives you an “offline” solution for backup in TimeMachine. Let this be a warning. Cloud computing is a good concept, but leaving your data in the hands of someone else is asking for trouble. BestMacs has always been primarily concerned with you and your companies data. We have a variety of solutions we employ to backup with redundancy so that the fate of Side-Kick users will not befall you as well. Please please please ask us if you have any questions about your backup system. It is always better to have too many backups, than not enough. Now that you have  been thoroughly scared, have a great week. ;)

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    • [...] The Microsoft T-Mobile Sidekick fiasco. I would expect nothing less from Microsoft but partisan slams aside, this is really embarrasing. And no one knows the true cause. It could be a simple technical oversight in that someone performed an upgrade without ensuring a good backup existed first. But it has been suggested that a disgruntled former Danger Sidekick employee took down the system intentionally – so much for internal security. If that’s your data on that cloud, kiss it goodbye. And because of the design of the device and service, there are no local backup copies to retrieve. Ouch. [...]

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